Shipping Information
Shipping Information
Do You Ship Worldwide?
No, unfortunately, we do not ship worldwide. Currently, we ship to the following countries:
- United Kingdom
- United States
- Canada
- Italy
- Netherlands
- Ireland
- Germany
- France
- Australia
- Finland
- Sweden
Order Processing
All orders are processed the same business day and shipped the next day.
Shipping Times
United Kingdom:
- Royal Mail Tracked 48: 1–3 working days
- Tracked & signed delivery
International:
- DPD Local: 2–11 working days
- Tracked delivery
Please note: Bank holidays may cause slight delays.
Customs & Import Charges: We cannot take responsibility for any import fees or taxes incurred during delivery. These are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link. If you do not receive it within a few days, please check your spam/junk folder or contact our support team.
My Order Has Not Arrived
- UK Orders: Please allow up to 10 working days.
- International Orders: Please allow up to 25 working days.
If your order has still not arrived after this period, email us with your name and order number, and one of our customer service team members will get back to you. Our response time is within 48 hours.
Pro Tip
To avoid delays, make sure your shipping address is correct and complete when placing your order.