Contact Us 

We’d love to hear from you! Whether you have a question about your order, need help choosing the perfect piece, or want to enquire about a custom design — THE LUSH CLUB team is here to help.

Email Us 

For general enquiries, orders, or returns, please email us at: 

thelushclub1@gmail.com

Our customer service team aims to respond to all messages within 48 hours (Monday–Friday).

Order & Return Enquiries

If you’re getting in touch about an order, please include your:

• Full name
• Order number
• Enquiry or issue details

This helps us locate your order and assist you as quickly as possible.

Custom Orders & Collaborations

We adore creating bespoke, personalised pieces.

If you’d like to enquire about a custom jewellery design or brand collaboration, please email:

thelushclub1@gmail.com

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: Closed (but we’ll get back to you as soon as possible the next business day).